Testing Multi-Tenant SaaS Platforms Without Disrupting Customers

A team of developers can adhere to the security guidelines for coding, keep the dependencies up-to-date, but still deliver a vulnerability that no one notices. The real attackers don’t have an orderly checklist. An attacker may combine a weak authorization rule coupled with an exposed API endpoint, misuse a password reset workflow or realize that a customer account has access to the data of a different tenant.

Security assurance Brisbane companies use penetration tests that examine systems with an adversarial viewpoint. Instead of asking whether there are security measures experts will inquire whether those controls are able to be bypassed.

The distinction is significant in Australian businesses that deal with sensitive assets such as healthcare records, financial data, customer information or other assets with a high degree of security.

Scanning by automated means only reveals a fraction of the truth

Vulnerability scanners prove extremely helpful. They can identify obsolete code or headers that are insecure (CVEs), known CVEs and obvious configuration issues. They don’t know how an application must behave.

Imagine a customer portal which allows customers to alter their account numbers within a request, and obtain invoices from a different business. A scanner that is automated will not see anything abnormal if a server is sending exactly valid results. Human testers are able to detect the error in authorization and act immediately.

Automated testing of web penetration with manual investigation is the best way to conduct an effective test. The testers look for issues in authentication, session, API behaviour and configuration and access control such as injection risk, API behavior.

SaaS environments have security issues of their own

Multi-tenant cloud apps require extra care when testing, as any one error could be devastating to many users at once.

Effective Saas penetration testing should examine tenant isolation, privileged functions, API authorization, role changes, account recovery, data exposure, and integrations with external services. The tester should not just understand if a feature is functioning and if it is able to be altered in a way that the team behind the development didn’t intend to.

If a user has been assigned an administrative role that does not include administrative capabilities and features, they might not be able to be able to see them in the interface. However, this does not mean they can’t call it directly. It is important to check the API, rather than merely looking at what appears to be the API.

Modern web applications are more susceptible to hacking

Applications of today often incorporate JavaScript front ends APIs, cloud services, APIs microservices, identity providers as well as third-party integrations. The weakness could be in any component, or in the trust relationship between them.

A rigorous penetration test for web applications is conducted to determine the connection. Testers can examine how tokens and authorization are handled, if sensitive servers follow the same rules, how data is moved between services by users, and even if a vulnerability that appears to be low-risk could be coupled with another vulnerability, resulting in a severe breach.

Siege Cyber is specialized in this kind of application testing. It works with modern APIs and frameworks as well with cloud-hosted apps and complicated architectures.

The report will guide developers to fix the problem

Finding vulnerabilities is just half the work. Security testing provides the most value when engineers can reproduce the problem, comprehend the risks, and then address it in a secure manner.

Siege Cyber reports contain evidence reproducibility steps, as well as risk ratings. They also contain impacts analyses, practical remediation advice, and a thorough analysis of the impact. Business stakeholders are provided with an executive explanation of the exposure while technical teams get the detail needed to resolve it. Critical findings can also be raised during the engagement rather than waiting for the final report.

The retesting of the system after remediation adds an additional level of security, as it confirms that the original problem has been fixed without having to design a new system.

For organizations seeking independent validation, evidence of compliance, or greater confidence before a major release Penetration testing can provide something the automated tools and policies can’t give you: a safe opportunity to determine how skilled attackers could actually attack the system. It is essential to determine the answer before the attacker.

Join Our Club

Do you have anything in your mind to tell us? Please don’t hesitate to get in touch to us via our contact form.